Welcome to Neuroakashic Connect™ ("the App"), operated by Ana Silvia Lara Publishing LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website located at www.neuroakashicconnect.app.
Please read this Privacy Policy carefully. By accessing or using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
1. Information We Collect
Personal Information You Provide
When you register for or use Neuroakashic Connect, we may collect:
- Name and email address (for account creation and communication)
- Responses to in-app questionnaires and reflection prompts
- Session data and check-in entries
- Communications you send to us (e.g., support emails)
- Newsletter subscription preferences
Automatically Collected Information
When you use our App, we may automatically collect:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features accessed, session duration, interaction patterns)
- Log data (IP address, browser type, pages visited, timestamps)
- Crash reports and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Neuroakashic Connect platform
- Generate personalized AI insight reports and awareness mapping outputs
- Improve, personalize, and expand our services
- Understand and analyze how you use our App
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service and updates
- Send you newsletters and wellness resources (with your consent)
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
3. AI Processing and Data Use
Neuroakashic Connect uses artificial intelligence to process your questionnaire responses and generate insight reports. This processing is performed on your data to provide the core functionality of the App. AI-generated outputs are based solely on the information you provide and are intended for personal reflection and wellness purposes only.
Your data is not used to train general AI models shared with third parties without your explicit consent.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our App (e.g., cloud hosting, analytics), bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to users
- With Your Consent: For any other purpose with your explicit consent
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@neuroakashicconnect.app. We will respond within 30 days.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to certain types of data processing
To exercise any of these rights, contact us at support@neuroakashicconnect.app.
8. Children's Privacy
Neuroakashic Connect is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
9. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Users
If you access our App from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the App, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@neuroakashicconnect.app
- Website: www.neuroakashicconnect.app
- Developer: Ana Silvia Lara Publishing LLC